Frequently Asked Questions (FAQ)

What products does Parker Marine offer?

Parker Marine offers a wide range of marine parts, boating accessories, fishing gear, marine electronics, and premium boating equipment for customers across Canada.

Where is Parker Marine located?

We are located at:

Parker Marine
1920 E Wellington Rd
Nanaimo, BC V9S 5X6
Canada

Do you ship across Canada?

Yes. Parker Marine currently ships orders across Canada.

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping delivery time is generally 3–5 business days depending on your location.

Estimated total delivery time is 4–7 business days.

Do you offer free shipping?

Yes. We offer free standard shipping on orders over CAD $120.

Orders below CAD $120 are subject to a flat shipping fee of CAD $30.

Can I return or exchange a product?

Yes. We accept returns and exchanges for eligible products within 30 days of delivery.

Returned products must be unused and in new condition with original packaging included.

Are return shipping labels provided?

Yes. Approved returns include a downloadable return shipping label at no additional cost.

How long do refunds take?

Approved refunds are typically processed within 7 business days after the returned item has been received and inspected.

Are your payments secure?

Yes. Parker Marine uses secure checkout technology and trusted payment processing systems to help protect customer information and online transactions.

What payment methods do you accept?

We accept major secure payment methods available during checkout, including credit cards, debit cards, and other secure online payment options.

How can I contact Parker Marine?

Phone: +1 250-334-4808
Email: shoponline@shop.parkermarine.ca

Business Hours:
Monday – Friday | 09:00 AM – 05:00 PM (EST)

Website: https://shop.parkermarine.ca/

Do you provide customer support?

Yes. Our experienced team is available during business hours to assist with product questions, order support, and general marine inquiries.

Contact

Parker Marine

1920 E Wellington Rd, Nanaimo, BC V9S 5X6, Canada

Phone: +1 250-334-4808

Email: shoponline@shop.parkermarine.ca

Business Hours: Monday – Friday | 09:00 AM – 05:00 PM
Time zone: (GMT-05:00) EST